|Part arrived OK, Thanks
|Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
|Goods arrived on time and job now done! Many thanks Roy.
|First class service
...Brian Thomas Carter
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
|Thank you for your help. I will be recommending you to my friends, family and colleagues.
|Great price and very good service, arrived exactly when advised.
Will use this site and service again.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.