Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks. ...Graham Tryner
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all. ...GORDONS ELECTRICAL SUPPLIES
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux ...mary b devereux
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th ...
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recieved seat ok now fitted good service ...r.t.holdstock
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks ...Malcolm Holt
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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