Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
...ROBERT MURZINSKI
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Great service, free delivery, highly recommended.
...Ross Emmington
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC
...Barry Carter
|
Great product, good communication and delivered on time - what more could you ask for
...Nicola White
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
...Mary Henley
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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Excellent, fast and efficient service.
Thanks
...Peter Woods
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Arrived on time. No problems.
...David Hamilton
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
...Amanda
|
£
£211.42 
