|The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
|Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
|I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
|Delivered promptly and in good order
|thanks for the easy transaction, pans fine
| Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
|Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
|Great service and keen price. delivery on time.
...brian mcnally - ulster university
|Efficient & excellent service, very impressive. Keep up the good work.
|Thanks forthe delivery - received Sept. 19