|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
|Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
|Good price, good service & quick delivery - what more do you want!
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
|Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
|Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
|Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
|Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
|Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!