Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
|
I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
------------- ------------------------- ------------- ---------------
Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
|
Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
|
Very satisfied with the service I received thanks again. A wright ...Anthony Wright
|
Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
|
Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
|
Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others. ...A R Barrett
|
Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews ...R P Matthews
|
ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols. ...David Dow Smith
|
Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...lee moxon
|