Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you ...MRS P A HAWTIN
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
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Goods received in good time, thanks. ...Raymond Marshall
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The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you don't see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub. ...Anthony Mobbs
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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Excellent service and good communication. ...Dr Andrew Dodd
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