|Excellent service and communication regarding order.Prices better than any other quoted
|Great service, after wrong part sent it was replaced within 24hrs.
|Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
|Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
|The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
|Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
|Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
|Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
|Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.