We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great. ...Michael Jocelyn
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub. ...John Bryson
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Item delivered quickly. Good service, but delivery expensive to NIreland. ...James Morrison
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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Excellent service! ...Marini Maurizio
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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