|I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
|Fantastic support for a faulty showerhead. Delighted.
|One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery.
|I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
|Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
|Brilliant service, great communication. Would recommend to anyone.
|Provided a great and fast service for the item I ordered, highly recommended
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
...Tan Nam Seng - NS Tan