|Good service, prompt delivery, great price. Website easy to use. Recommend.
...A H Crawford
|You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.
|Thank you for your help and prompt service.
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well.
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Delivered as promised, good communication, thank you again.
...Action Centres UK Ltd
|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson