|Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
|Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
|Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
|Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time.
|Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others.
...A R Barrett
|I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
|Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends.
|The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.
...Mr CJ Wynn