Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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Great service. Highly recommended. Superfast despatch ...alan downes
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great service, everything went well ...Howard Charles Robinson
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless. ...tony burtonshaw
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Thankyou for the very fast and efficient service and delivery. ...Mr.Bargery
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products. ...Morgan Barker Plumbing
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