|good and fast service
|Would not use again although delivery was free waited far to long 2 weeks
...Peddarsway bed and breakfast
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
|First class service
...Brian Thomas Carter
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
| I was very pleased with your service and would use you again.
|I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.
... c wilson
|Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!