Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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Prompt service & delivery, very pleased with product good value/well made. ...Jacqueline Douglas
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Emailed to confirm delivery and came on time - great. ...Mark Brazendale
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service ...John Watson
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Good service and delivery no problem wahtsoever, would definately use My Tub again!! ...Hitachi Automotive Systems Ltd
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Good service,goods as described and delivered on time ...Leon Benjamin
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Excellent service. Will recommend you to family and friends. Thank you. ...Karen Harkis
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended. ...MR RAYMOND C CLARKE
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