I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.
...bryce wilkinson
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Delivered , fast and to desired destination. No issues
...M.I Electrical Contractors
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.
...Alexander George Todd
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Good products and good service.
...Bruce Bennett
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury
...M.B.Services
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
...Gavin Williams
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.
...David Dow Smith
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good service
...Julie Meares
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Order arrived on time as promised. Thanks, good service.
...Neil Westwell
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£
£44.91 
