ordered goods and had them within two less than two days very good
...Mrs Sheila Givens
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison
...Rodney Harrison
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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1st class - will use again
...paul thomas - globe plumbing
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I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE
...phil northeast
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Parts arrived on time and in good condition. Thanks.
...matthew tulley
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend.
...Helen Kennedy
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes
...Graham Abbott
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased.
...Mrs V Harris
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£
£7.60 
