Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel
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delivery made as requested and on time.
...Pauline Robinson
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you.
...Greg Borgartz - Essex Wildlife Trust
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
------------- ----------------------------
Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Perfect fast delivery good communication
...Michael Wheeler
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Excellent service. Sought discontinued items for me and delivered promptly.
...E Nelson
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service
...Mrs Debra Petty
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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£
£7.60 
