Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Delivery date well communicated and delivered as promised. Excellent service.
...Kieren Tucker
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Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!
...RICHARD SEABY
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub
...Lynn Frances Andrade
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Good service at a good price. Thanks
...Frank Weaver
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Really good service and quick delivery, would definatly use again.
Regards
Iwan
...Bastable Electrical Services Ltd
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Very easy to order, fast delivery and very clear information throughout.
...nationwide platforms
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Excellent and speedy service.
...Delia Gaze
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£
£7.60 
