While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
|Excellent service. Sought discontinued items for me and delivered promptly.
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over Â£25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
...MR P KELLY
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|Brilliant service. Excellent comms. I would most certainly use you again.
|couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you
...arthur llewellyn jenkins
|Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.