Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
...Trevor Newborn
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often ...A R Kerry
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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on ! ...Nicola Darlow
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
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Good service, order received in time stated. ...william arnold
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