cant fault service,remarkably good ...Graham Wild
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Pretty slow delivery ...Peter Lythgoe
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Very efficient service with prompt delivery. ...R Bramley
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again. ...Businessclean Cambridge Ltd.
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use. ...Martin Vince
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...Brian RidleyJones
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service. ...Dharmesh Bhatt
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...Mr Ike Phiakkou
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