|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|Excellent service and delivery is always good.
...basingstoke hospital bnhft
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Excellent service, delivered as promised. Very happy.
|Materials arrived at the right place at the right time at the right price
what more could be asked for
|I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
|Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
|Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!!
|Ordered, paid for and delivered quickly and painlessly. Thank you.
|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.