Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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item was damaged so had to order a new part. ...David Borthwick
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Hi,
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
thanks again.
...lisa godden
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Excellent service, good communication, quickly located a part that everyone else said was obsolete. ...Piers Goodman
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Excellent service at good price - thank you. ...M.B.Services
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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1 st Class service
many thanks ...G Heywood
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Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks! ...Mrs Pamela Carter
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