We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
...KEREN JONES
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Excellent Service and Delivery.
Thanks
Peter Jowett
...ASQUITH BUTLER LTD
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Excellent service would recommend a
...Chris hughes
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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I would just like to say how helpful Steve was in getting this order sorted and out to us. We will definitely use your services again if the occasion arises in the future.
Kind regards Lorraine Munce
...RJC MECHANICAL LTD - RJC MECHANICAL LTD
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
...Chris Askew
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Brilliant service, great communication. Would recommend to anyone.
...Andrew Western
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The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
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Thanks for your promp service the package was well protected.
...Robert Joseph Wilson
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£
£82.86 
