Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!!
...Sheen
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks
...Robert Dunderdale
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Good website and very good prices and quick delivery
...MJElliott Plumbing
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Good service. Delved on due date
...mark cheek - CML Microcircuits UKLtd
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Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech
...Cookertech
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
...William Gorman
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Good communication and dispatched as advised
...David Roberts
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Quich, efficient and good value. Thanks.
...Mitchell Humphreys
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£
£52.88 
