Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you
...Judith Nicholson
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.
...Louise McCalla
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Quick, easy and delightful. Happy with the service and would buy again
...deanay
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family.
...Amanda Golley - Mrs
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks
...Minerva plumbing
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Excellent service.
...Michael Bradley
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Excellent service, helpful with good communication.
...Aled Phillips
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
...GEORGE SHEPHERD
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I was impressed with the service offerred.
...Mallinath Chakraborty
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£
£16.30 
