I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks! ...Penny Walker
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Product as described, waited a short time for delivery but well worth it for the price. Would use again. ...M Worrall
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help ...Keith Hayter
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote ...colin mote
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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Good service. Delved on due date ...mark cheek - CML Microcircuits UKLtd
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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