Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods.
...Mrs Jane Shaw - Mr
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received fine thanks, great service
...A Porter
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Thank you for your prompt and efficient service. You kept me up to date as to when our order was despatched and the delivery date was spot on!
I will most definitely use you again.
Many thanks.
...Venson Automotive Solutions Ltd
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub
...Jan Adams
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Very good service, ordered on Tuesday afternoon, delivered Thursday afternoon.
The best prices I could find and free delivery!
Would recommend MyTub.
...W S Bott
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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1st class - will use again
...paul thomas - globe plumbing
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you.
...Anna Evans
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£
£63.87 
