|Excellent and helpful staff,thankyou
|Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!
...Charles H Mitchell
|Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made
|Thank you, for your super fast and great service.
|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
|Received delivery today. Thanks.
|Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
|Item arrived on time and correct. Very efficient and would use Mytub again.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x