|very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
|Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,
|Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient.
...Mrs Janet Woodford
|Good reliable service and products would recommend.
|A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Fab service and thank you very much indeed
...Mrs A R HumeSmith
|Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
...LOGIC MANUFACTURING LTD
|Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!