|Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.
|Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
------------- ------------------------- ------------------------
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
|very good service - parcel arrived when promised and it was packaged very well. thanks
|I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|I was very impressed with all aspects of the service we had from My Tub
|Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
|Excellent and efficient service. Thank you!
...Mrs C M parnham
|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
|I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.