The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service. ...Lindsey Knox
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010 ...Temple Hotel Ltd
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive. ...Hoylake Parade Community Centre
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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