The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again. ...Jill Longman
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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Parts arrived on time and in good condition. Thanks. ...matthew tulley
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Very pleased once again with your service. My order arrived as advised.Many thanks. ...Mrs B.Wootton
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Delivered on time, correct item, ok price. ...Terry Daniels
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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