Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...charles coulson - Charles Coulson
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excellant service part fitted and woking ...trevor brown
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Very efficient service! ...AlixPartners Ltd
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Thank you for the quick service. ...Keith N Eyre
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Very pleased with the service, price and quick delivery. ...Jessica Cobban
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say! ...J H Edwards
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star. ...Alistair Smith
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Very pleased with the Liff tap I ordered, thank you.
Christine was on the case and kept me informed and updated on the expected delivery date.
I fitted this replacement tap next day and it is working fine.
Will use MyTub again when I have the chance.
Brian ...Brian William Payne
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