|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
|Good value, quick service
|good communication and goods as expected
...St Monica Trust
|Great service will use again
|Nice one Laurie ! Surf on dud
...Clarisford Developments Ltd
|Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0
|I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.