I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
------------- ------------------------- ------------------------- ----------------------
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.
|Very good service, correct items, delivered promptly.
Order arrived promptly and is an exact match for replacement valves within our childrens nurseries, there are over 150 of these valves and the children keep on breaking them..... Did try to purchase these at plumbase and plumbcentre but they could not help me! Ill be using you from now on even though these were dispatched from Burton uponTrent......
Thank you for your help, its nice to know that there is a company out there that cares.
|Good service keen price
|Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
|First class professional service with regular updates and prompt delivery. Well done to My Tub.
|My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
|Fast,efficient service. Many thanks.
|Excellent value - no hassle ordering.
...M R Rutter