|I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
|You supplied where others failed. Thank you.
|Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know itís a busy time of year but ďNext DayĒ delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.
|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.
|Customer service WAY beyond what anyone could expect. Many thanks.
|The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Items Subtotal: ¬£123.94
Postage & Packaging: ¬£0.00
VAT 20%: ¬£24.79
GRAND TOTAL: ¬£148.73
|I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs.
|This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
|Unbeatable service A