Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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order arrived ok thank you all good ...Dave Millen - Pandora Estates
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful. ...WENSLEY CONTRACTS LTD
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Thank you for the very quick delivery. Very affordable price too. ...Jane Richmond
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Delivered a day early, cheapest price on the internet. ...Nicholas Jones
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