Excellent service, nothing else to say about it. ...Neil Turner
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...Stewart McGrath
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Good service and after sales support. ...Ashwin Parekh
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service. ...Mr Peter Lund
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