email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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after a minor disagreement, the service was very impressive ...geoff - GB SERVICES UK LTD
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excellent service, thanks for the prompt delivery ...john kennard
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Excellent price and quicker than expected service with very good communication. Thank you ...Mark Baker
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Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
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All good. Arrived on time & in good condition. Wolseley need to update their product database. ...Steve Faley - Ondemand Plumbing
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Good service, order arrived within a few days. ...William Bennett
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
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