All good, thanks! ...Gillian Hodgson
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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Great service and terrific staff. Thank you so much for getting my order to me in time. ...Mr Simon Morrell
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Very good service goods arrived earlier than expected.
I would suggest that if you can get the goods out as quickly as you did you should advise the customer of this.
i expected the delivery in 45 days and received it next day there are a number of instances where given a 4 day delivery i would have looked elsewhere ...air power products ltd
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave ...David Andrew Nichols
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver. ...Ms S E Ellis
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Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again. ...Nicholas Sayer - 07711168072
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