This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy. ...Mike Walton Property Maintenance
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A very helpful company, who were supportive and reliable. Good service! ...Electrician
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored. ...Margaret Goodwin
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright ...Anthony
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product easily identified using google link. prompt delivery. thank you
...julian rudek
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