|Good products,delivered on time,great service.
|My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
|All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
|Keen price. Excellent service
|thank you for a speedy delivery.we will continue to use yourselves.
|Excellent service, good communication, quickly located a part that everyone else said was obsolete.
|Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.
|Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round!
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited