A perfect item with fast efficient delivery.communication and service excellent.thank you. ...MR PAUL KIME
|
Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
|
I have bought numerous items for my gas fire and have always had very good service. Mytub is also the only place I can find that sell the items I require for my gas fire, even the makers dont stock spares for my particular fire. Thats why I deal with Mytub because they have what you need and at a very reasonable price. Very good communications that keep you updated on your order. I can always find what I am looking for on their website by using the search facility. ...Arnie Burrows
|
Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
...R.B.Tudor
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Easy to use web site and prompt delivery. Will use again ...Sandra Coxell
|
excellent allround service, will use you again and recomend to friends. ...Alan Madle
|
part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
|
Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette ...Jennette Bradbury
|
cant fault your service ...andy ablett service
|