Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings
...Adele Hemmings
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service
...Byrdan Ltd Ta Mc Donalds Restaurant
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
...Anthony Morgans
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good
...Brian Farrell
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Good service arrived earlyer than I expected
...Julie Kemp
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Very good service
Bend over backwards for there customers
Thank you
...simon chambers - SDC Plumbing
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very good service
...kma services unit 6
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
...Richard Stevens
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
...Mark Gough
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£
£517.50 
