Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again ...KEREN JONES
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ...Daniel Bench
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again. ...Terry Brook - T B COURIER SERVICES
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan ...Amar Chohan
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again. ...K.L.Simpson
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub ...Martin Cawley
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