|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent service. Goods arrived promptly Job done!
|Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
|very helpful quick service, thank you
Good communication from the sales team.
|Great price, great item replacement toilet cistern, great comms, recommended!
|Thanks its now arrived. Please thank deborah for chasing it down before the weekend.
|Excellent service- item received in good order and on time. Many thanks