|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.
|All worked well, will definately use again. Thank you
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
|All products arrived on time - Good service
...John Hawson - City of London School
|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Mr & Mrs Falconer