Very good service the
order was just right ...steve vardon
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Good service, fairly quick delivery - all good ...Andrew John STANLEY
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Right product at a good price and very quick delivery ...John Newborn
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Hi, Good, fast and efficient service. D. H. ...hewitt maintainance
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Excellent service. Would use MyTub again. ...Robert Williams
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks ...David Smith
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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first class shop, plus web site.
thank you
...pat cooper
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